+91 81005 50440
admin@snafindia.in
Support 365 Days
About this policy
This Privacy Policy explains how HospiSystem, a product of SNAF India, collects, uses, stores and shares information when you visit our website, contact us or use our hospital-management services.
Information we collect
Depending on how you interact with us, we may collect:
- Contact and organisation details, such as name, hospital name, phone number, email, city and state.
- Enquiry details and information you provide when requesting a demonstration or support.
- Account and service information needed to configure and operate HospiSystem.
- Technical information such as browser type, device information, IP address, pages visited and security logs.
- Patient, employee, billing or operational information entered by authorised customer users, where HospiSystem is used to process that information on the customer’s behalf.
How we use information
- Respond to enquiries, arrange demonstrations and provide requested information.
- Set up, operate, secure, maintain and support the Service.
- Authenticate users, manage permissions and prevent unauthorised access.
- Process transactions and administer commercial relationships.
- Improve performance, reliability, functionality and customer experience.
- Meet legal, regulatory, audit and security obligations.
Legal grounds and customer responsibility
We process information where necessary to perform a contract, respond to your request, comply with law, protect legitimate business and security interests, or where consent has been provided. Healthcare organisations using HospiSystem are responsible for the legality and accuracy of the information they enter and for providing required notices and permissions.
Sharing of information
We may share information with authorised personnel, contracted technology and support providers, professional advisers, payment or communication providers, and government or regulatory authorities where legally required. We do not sell personal information.
Data security
We use reasonable administrative, technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure or destruction. No electronic system can be guaranteed completely secure, and customers must maintain appropriate user access, passwords, devices and internal procedures.
Retention
We retain information only for as long as necessary for the purposes described in this Policy, the applicable service agreement, legitimate business needs and legal or regulatory requirements. Retention periods may vary by data category and customer configuration.
Cookies and similar technologies
Our website may use essential browser storage or cookies for functions such as remembering theme preferences, maintaining sessions, security and understanding site performance. Browser settings can be used to control cookies, although some features may then be unavailable.
Your rights
Subject to applicable law and the role of the relevant healthcare organisation, you may request access, correction or deletion of your personal information, object to or restrict certain processing, or withdraw consent. Some information may need to be retained where required by law or contract.
Third-party links
Our website may link to services we do not operate. Their own privacy policies govern their collection and use of information.
Changes to this policy
We may update this Privacy Policy periodically. The current version and revised date will be published on this page.
Contact us
For questions or privacy requests, email admin@snafindia.in or write to HospiSystem, 83/1 Bidhan Sarani, Kolkata – 700004.